Microphone, Webcam, and Other Settings

1. Select the default microphone and webcam that you have connected to your computer. 
   If you have multiple devices for your webcam and microphone, you can easily select the correct device by clicking on the drop-down button.
   
2. As soon as you open this panel, your web browser also opens another panel at the top left, requesting your permissions and providing audio/video configuration options related to the web browser. 
3. Select the Microphone and Webcam from the dropdown in the settings panel
4. Allow the browser permissions "Allow while visiting the site".
   

Now that you have completed the setup, it is time to turn your devices on (and off).

1. Activate the Microphone (Click here to learn more)
2. Activate the Webcam (Click here to learn more)
3. Activate Screen Sharing (Click here to learn more)

2. Toggle Transcription Input: Manually type captions for an audio presentation (this cannot be automated at this point)
3. Dark Mode: Enable/Disable dark mode
4. Toggle Chat Notification Sounds: Disable (Default)/Enable chat notification when a host sends a message
5. Modern Layout: Switch between the legacy and modern layouts (See below).

1. Access Support Website opens the support portal for all related knowledge-based articles you can browse through for hosts, presenters, and attendees. You can also create a support request(chat or ticket) on this very page. 
2. Access Dashboard opens your current, scheduled, and past events page, where you can manage them together with your profile settings.
3. Connection Test will check if your system can view or run webinars with Flow. Please use the following testing tools to determine the compatibility of your internet connection/network connection and computer.
   Note: This connection test tests your connection from your end to the Flow servers. Therefore, do not rely on the general speedtest website to perform this test. It does not provide the most accurate end-to-end statistics.

CLICK HERE FOR MORE DETAILS ON SYSTEM REQUIREMENTS AND COMPATIBILITY TESTS...

10. View Logs lets you access the information needed by the FLOW Team to check for any errors during a session. You can copy the logs and forward them to our support team via email (to: [email protected]).

MORE INFORMATION ON HOW TO USE LOGS...