Turn On and Off the Webcam

Setting up your webcam

Tharinda Lasika

Last Update a month ago

You can click the webcam button to turn both the microphone and the webcam on at once.

Watch and Learn

Before You Begin

Turning the Webcam On

Using the New Room Layout  

Alternatively, you could still be able to use the a/v/screensharing on/off buttons at the bottom left (see Using Old Room Layout).

Using the Old Room Layout 

The devices on/off buttons are at the bottom left of the left panel (participants panel). 

To turn the webcam on,

  1. Click the webcam button on the toolbar or at the bottom left panel (old layout)
  2. If you are prompted by the web browser to allow permissions/select permissions, do the following

Chrome: Microphone/Webcam Permissions Dialog

Firefox and Other Web Browsers

Click Allow and Remember for all cameras and microphones checkbox, and make sure you see the preview here and at the bottom left.


Webcam In Action


Troubleshooting - Why Can Others Not See Me?

  1. If others cannot hear you, the first thing to check is if your webcam works/being used by another application. You must check the webcam app and also recheck the web browser permissions
  2. If you are not visible in the Webcam Tray, then ask your host (moderator) to check the AV CONTROLS panel and see if you are ON AIR. If you are not, he/she can bring you ON AIR immediately.
  3. LEARN MORE ABOUT ON-AIR AND OFF-AIR FEATURES
💡Pro Tip
Case 3 (point 3 in the above list) only happens when you are NOT ASSIGNED properly to the storyboard block. If you got assigned properly, as soon as the storyboard block is played by the host, you are brought ON AIR automatically.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us