Startup Guide - Always-on Rooms

Flow Webinar Rooms provide Single Sign On (SSO) integration capabilities.

Currently you have to request the customer support team to add a webinar room. During your trial, one room is enabled for a limited time.

💡Tip
When a room is added, it is available under the Rooms tab that appears on the left in the Flow dashboard.

The owner of the account is always added to the webinar room as an admin. To add other admins to a webinar room, you must be the account owner or an admin added by the account owner

1. While on Flow dashboard, click on your profile image
2. Click on Admins
3. Click the Red '+' button to add an admin
4. Provide email and click Next
5. Provide personal details of the user and click Add
6. Once you add and see the user in the list, click Add to Room option
7. Add the person to the room by using the dropdown box. The settings will be saved automatically.

1. Make sure you are on the ROOMS tab
2. Click the meatball menu ('...') in the webinar room card
3. Click Edit.

A room is similar to an event, with certain features made permanent such as duration that is similar to indefinite. Therefore, some options are not available in contrast to events (such as date/time, duration, and other event related).

1. General: Title and description for webinar rooms
2. Settings: Refer to the Event Creation Guide for more (they share the same set of settings). Note that some settings are irrelevant for rooms, such as,
• Track Registration Sources
• Custom Questions at Registration if and only if you use SSO

3. Customization: Refer to the Event Creation Guide for more (they share the same set of settings). Note that some settings are irrelevant for rooms, such as,

• Email Options
• Reminders

4. Summary: This is where you find and manage the access links, and add room admins to a webinar room.

• You can use the guest access, Registered Users option, as well as implement SSO on your website with our API (and manage them on your end).
• With the Registered Users option, you can create and manage your own member database.

1. Make sure you are on the ROOMS tab
2. Click the meatball menu ('...') in the webinar room card
3. Click Summary
4. Use the available guest password (enable) or set up your own guest password (see below).

Visit this article to learn how you can add registered users.

• You MUST start the room (click Start Event) button in the Storyboard so that attendees can hear and see what you share. 
• If you do not, you are in PREP MODE (you can do a dry-run and test your devices in this mode) and End Prep Mode (scroll to the bottom of the storyboard) to close the preparation mode (this will still flush every user out). 

• To end the event click End Event. This will end the event and flush everyone out.

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