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Flow Startup Guides for Admins and Hosts

Last Update 8 hari yang lalu

Startup Guide - Get Started with Your Flow Account Startup Guide - Let's Create Your First Event Startup Guide - Creating Your First Storyboard Startup Guide - Master the Webinar Room (A Moderator's Guide) Startup Guide - Recurring Events (Event Series/Funnels)

Startup Guide - Create and Manage Registered/Permanent Attendees

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Tharinda Lasika

Last Update sebulan yang lalu

  • This is a new feature that we got inspired by our legacy platform, Webinato. 
  • This feature allows administrators of Flow accounts to create permanent user accounts for attendees on Flow and assign them to webinar rooms. 
  • These user accounts are permanent and have individual user accounts or profiles. They can log in to the Flow dashboard/profile and access webinar rooms, as well as play on-demand recordings (recasts).

1. Getting Started

To use this feature, first, you have to have your attendee list ready. You can add this information when you create a new user account.
  • email
  • First Name
  • Last Name
  • Optional: Title, Company, Phone, Twitter Handle, LinkedIn URL, BIO (text)

2. Creating Registered Attendees

  1. Log in to the Flow admin dashboard: https://prod.flowapp.com/dashboard/login
  2. Click the user profile image on the upper right-hand corner, and then click "Registered Users"
  3. Click the Add New Attendees button on the new page (at the upper right-hand area)
  4. Enter the email address of the new user
  5. Fill in the necessary details in the user creation form (Do not add a Photo as it is not required)
  6. Click OK when you see the invitation sent dialog box
  7. The new user gets an email to set up a password. The user should also be listed in the user list as follows.

3.0 Managing Registered Attendees

  1. Resend the invitation, click  
  2. Add/remove users to/from webinar rooms
  3. Edit the user
  4. Delete
  5. To search the user, use the search box

3.1 Adding/Removing Registered Attendees to/from Webinar Rooms

  • To add/remove a user to a webinar room, click the '+' button
  • Then, from the Roles dropdown menu, select the REGISTERED USER option
  • To remove the assigned role, select NO ACCESS. This will permanently remove the access of this attendee to the selected webinar room.

    • 4. FAQs

    • Q: What if I banned a User? 
      A: He/she can access the next session. 
    • Q: How do I ban someone permanently? 
      A: Edit the user and change the role to "NO ACCESS" (see above).
    • Q: What if I assign the user to multiple rooms?
      A: He/she can see a list of webinar rooms
    • Q: Can attendees access replays?
      A: Yes
    • Q: Where is the attendee guide
      A: How to Use Your Registered User Account on Flow
     
     

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