Joining an Always-on Room as a Registered Attendee

Registered User Accounts

Tharinda Lasika

Last Update 2 bulan yang lalu

This new feature allows you to log in to the Flow dashboard with your own profile and access webinar rooms as well as recordings. 
Note that if your host provides Single Sign-On (SSO) access, this is not available for you. In this case, you have to log into the website/member portal of the provider (not through Flow)  first and then click a button to join a webinar room.

Getting Started

To use this feature, your host must create an account for you, and you have to receive the following email.

  1. Log in to https://prod.flowapp.com/dashboard/login
  2. You will see the following page next
  3. To access the webinar rooms, click the ROOMS tab - click Enter Room to join the webinar rooms (you may see multiple rooms)
  4. To access the past recordings, click PAST EVENTS and then click on Replay
  5. If the replay is not enabled, that means there is no replay
  6. To search for repays, use the drop-down box. You will see the names of the rooms when you click on them. If you do not see replays under a specific room, this means it does not have recordings.

Troubleshooting: Unable to Access

If you are seeing the warning above, this means that you do not have permission to access this webinar room. Contact your host/organizer(s) to get access.

Managing Your Profile

  • Click on the user profile name at the upper right-hand corner
  • Click Profile to access your account and make any changes (changing email is prohibited). You can also change the password on this page.
  • Resetting a Password

     
    Need Help?
    Contact customer support by clicking the chat bubble at the bottom right.
     
     
     
     

    Was this article helpful?

    0 out of 0 liked this article

    Still need help? Message Us