Managing Admin Accounts on Flow
Update your profile or create and manage new admins
Tharinda Lasika
Last Update hace 2 meses
To manage admins,
- Log into Flow dashboard
- Find the profile image at the upper right (in the screenshot, it is a gray colored circle with the "T F" letters in it)
- Click Admins.
Change/Update Your User Account Information
On this page, there will be only one account. That is your super admin account. To edit it, click on the Edit button at the lower left.
Editing Your Account
- It is the same window you get when you are editing your Profile.
- Here you can change your First Name and Last Name as well
- Don't forget to click the UPDATE button to save changes.
You CANNOT UPDATE/RESET PASSWORDS here.
Creating a New Administrator
Part 1: Create the Account
- Click the Red circle like button with a + in it
- Next, fill the email in the box you get
- Once you fill this, and click Next, you will see the following (same as editing your user account). Fill all the information and click Add.
Part 2: Set Up Permissions
By default, the new user is granted Event Creation permissions. This allows the user to create, manage events, and view reports/replays.
To Enable/Disable Permissions,
- To enable permissions, click the Toggle button and toggle to the right (Teal blue color)
- To disable, toggle it back to the left (gray color).
What do these Permissions Mean?
- Event Creation: View, Create, Manage, Duplicate, Delete events, and view Reports and Replays.
- User Management: Make the person an admin so that he/she can add/remove/update new admins.
- Add To Room: If you have purchased Always-on Rooms, you can add admins as hosts/moderators or presenters to the webinar room. To add an admin to a webinar room,
- Click Add To Room (If thee are no rooms, you don't see this option, don't worry!)
- From the Dropdown menu under Roles, select the appropriate permissions. Those permissions are,
- NO ACCESS
- HOST: Full permissions to tools in the webinar room
- PRESENTER: Partial (enough) permissions to present in a webinar room.
Admins other than the account owner cannot remove the account owner's admin account! You are safe! 🛡️🔐
Editing/Updating an Admin Account
- Find the admin and click the Edit button at the bottom right.
- Change the information and click Update.
Removing an Admin Account
To remove an account,
- Click on the 'X' button at the upper right on an Admin Profile (card)
- Click yes when you are prompted.
When you remove an admin, you can add him/her back
DO NOT REMOVE an admin if he is a HOST of a webinar room. He won't be able to access it by other means and any autoflows he recorded may not work.