Webinato - Install, Configure, and Troubleshoot Webinato Screen Sharing Software
Presenter guides
Tharinda Lasika
Last Update منذ شهر واحد
Step 1: Check the Compatibility
Webinato screen sharing is only available for Windows. You need to install Microsoft ".NET Framework" 2.0 (any up-to-date .NET Framework will install it). Windows 7/Vista may no longer support.
Step 2: Installing the .NET Framework
- Press the Windows Key to open Search.
- Type turn windows features on or off and select the top result.
- In the list, locate and check the box next to .NET Framework 3.5 (includes .NET 2.0 and 3.0).
- Click OK.
- When prompted, select Let Windows Update download the files for you.
- Wait for the download and installation to finish, then click Restart Now to finalize the setup.
Step3: Installing Webinato Screen Share
- If this is a first-time installation, skip the uninstallation procedure and proceed to the Installing/Reinstalling the software section.
- If you recently updated your computer's operating system, graphics card drivers or other core computer components, it is highly advised that you reinstall the Screen Sharing application for optimal results. Changes to core components can significantly affect the performance of the Screen Sharing engine, and a reinstall is necessary for the application to reflect these changes properly.
Installation Method 1: Automatic Detection

- Log in to the web conference room as an Admin/Presenter.
- Click the Start Desktop Sharing button.
- Click the Install and Launch button when you see the launch panel.
Note: The button next to the Start Screen Sharing button (to the right) is the Screen Sharing Settings button. From this button, you can configure Screen Sharing Preferences prior to the installation.
- When prompted, save the WebinatoScreenShare.exe to the computer (i.e. on the Desktop). Please make sure that it is not blocked by any security application or the browser itself.
- Double-click the setup file.
- Click the 'Allow' button if warned by the User Access Control (Windows).
- Wait until the installer finishes the installation.
- Now, the Screen Sharing application will be loaded automatically.
- Note: If something goes wrong, you may receive a message 'Could not connect to live room'. Please disregard this message and click 'OK'. In this case, you need to relaunch the application using the 'Start Screen Sharing' button once again.
Installation Method 2: Installing Externally
- Download the installation file here: For Mac - For PC.
- When prompted, save the WebinatoScreenShareSetup to the computer (i.e. On to the Desktop). Please make sure that it is not blocked by any security application or the browser itself.
- Double-click the setup file (PC), or drag the application from the setup folder to your Applications folder (Mac).
- Click the 'Allow' button if warned by the User Access Control (Windows).
- Wait until the installer finishes the installation or the file to copy.
- You may receive a message such as 'Could not connect to live room'. Please disregard the message. Click the 'OK' button to proceed. In this case, you do need to relaunch the application by clicking the Start Screen Sharing button once again. Please understand that the message you received does not indicate an error. Installing the application externally does not require you to be in a live room.
Step 4: Installing Flash Player ActiveX
You will get these errors if this step isn't complete/succeed.


Installing through a PowerShell Script
2. If the browser asks the file to keep or discard, click "Keep" - keep allowing if it prompts for more action
3. Now, go to the download location, right-click on the file and go to "Properties" of the file
4. Tick the "Unblock" option and click "OK"

5. Double-click the file (if you are using Windows 11, you must right-click the file and click "Run as administrator")
6. If you see a warning from Windows SmartScreen, click "More info" and then click "Run anyway"
7. If you are asked to allow running the script by User Access Control, click "Yes" in the dialog box
8. Next, the batch file will download a PowerShell script and run it with elevated permissions - both scripts use secure BITS transfer

After a successful installation
9. The PowerShell file will download and place the required components

10. At the end of the process, you can do screen sharing without a problem.
If this is not working, contact our technical support team for remote installation.
Troubleshooting
- When it finishes running, close the window
- Right-click the script
- Click Run as administrator.
