Tips on A/V Controls
Manage A/V/SS like a pro
Tharinda Lasika
Last Update a month ago
Bringing up non-assigned hosts/presenters on-air
READ MORE ON A/V CONTROLS FIRST
With the ON-AIR feature,
With the ON-AIR feature,
- You can bring someone who is unassigned to a storyboard item
- You can bring someone to the discussion when the storyboard item limits the number of presenters that can be assigned to a storyboard item (for instance, screen share permits only one, webcam module permits only 4).
To bring someone on-air:
- Make sure his/her mic or mic/webcam is on
- Click the A/V Controls panel
- Make sure his/her mic or mic/webcam is on
- Click the A/V Controls panel
- Click the ON AIR button of the relevant person - the ON AIR button turns Teal from Grey
- Once enabled, it appears as the following.
When there are more presenters, the webcam tray provides a scrollbar so viewers can scroll to see the profiles/webcam footage of the presenters. The first enables the microphone/webcam to stay at the top, while the last one stays at the bottom.
Bringing Someone OFF-AIR to Fix a Technical Problem
Assume that a presenter is experiencing an audio issue or the webcam is black. You can,
- Bring the presenter off-air by clicking the A/V controls and then the Teal color ON AIR button
- Resolve the issue,
- Bring him/her on-air once resolved.
Even if a host/presenter gets disconnected, he/she stays on-air. However, you MUST check the A/V Controls panel as a host if the person does not come on-air even after enabling the devices.
Fix: bring him ON AIR manually.
Remote Control
With the Flow A/V Controls panel, a host can remotely enable the microphone/webcam of another presenter.
- Click A/V Controls
- Click the device that you want the presenter to enable
- The remote party gets the dialog box (above)
- Once clicked on Enable Now, the devices will be enabled
- Make sure the person is on-air if he/she is not assigned to the current storyboard item.
💡Pro Tip:
DO NOT click on a presenter's device to turn it off during a presentation. Instead, use the ON AIR button to bring the person OFF AIR.