Webinato - Freezing or Getting Stuck at the Webinato Logo

Webinato loading issues

Tharinda Lasika

Last Update hace un mes

Are you getting stuck at the Webinato logo when you sign in (just after providing email/password and clicking the login button)? Then this is the guide that you must follow to get this resolved. 


Video Guide - Watch and Fix on Windows


Step by Step Guide for Windows

You DO NOT HAVE TO FOLLOW THIS IF YOU FOLLOWED THE VIDEO GUIDE.

1. Exit the Webinato application
2. Open Windows Explorer (this is where you browse for files in Windows - This Computer/My Computer)
3. At the top textbox, type %appdata% and press the enter key on your keyboard

4. Now you must be in the folder C:\Users\< Your User Name >\AppData\Roaming (<Your User Name = your Window account name)
5. Find and open the "Webinato" folder (you must be in the folder to follow the next step)

6. Delete all the content in the Webinato folder
7. Close the File Viewer now

8. Now, go back to the Webinar login link, open it in a web browser
9. Log in and continue as you usually do.

 Video Guide - Watch and Fix on MacOS

 

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us