Webinato - How to Clear Webinato Application Cookies

Clearing WDA cookies resolves MANY PROBLEMS, such as

• Unable to load the webinar room
• Room layout issues
• Freezing and getting stuck
• Missing chat messages or unable to chat properly
• High resource utilization
• Crashing.

This is how you can clear cookies of the Webinato Desktop Application while in a webinar room:

On Windows

1. Exit the Webinato application
2. Open the following link in Windows Explorer
3. %appdata%
4. Open the "Webinato" folder
5. Go to the "Cache" folder
6. Delete all the content in this folder
   
   

On Mac OSClear the cache in /Users/<user>/Library/Application Support/<yourAppName>/Cache

On LinuxClear the cache in /home/<user>/.config/<yourAppName>/Cache

*Notes: 

• Here, "yourAppName" should be Webinato
• "user" should be your profile/user name